2 Way Conversations
Texting between your team and your contacts provides an opportunity to build deep and lasting relationships. With TxtSquad you can enrich the conversation with common scripted replies, scheduled text messages and even AI to extract sentiment (satisfaction or dissatisfaction).
2-way conversations work with campaigns in TxtSquad so that incoming and outgoing messages can also be accessed and processed from the same shared hub, improving communication and collaboration in your team.
Txtsquad enabled us to pivot our business easily during the pandemic. Overall, it greatly improved communication with our customer base and it's a huge asset to our business. The team has been amazing to work with and we will continue to use it post pandemic.
Toslow
Restaurant/Bar
2 Way Conversations with TxtSquad
Getting your message out there is all well and good, but two-way commutation will help make your texting campaign much more effective. The right tools will help you send out messages en-masse and receive replies in a way that helps make it easy to process them. With the right tools, ingoing and outgoing messages can also be accessed and processed from the same hub, improving communication and collaboration in your team.